RENTAL
Rental Flow - Information for First-Time Applicants
Rental Flow
Rental Flow
STEP 1
Inquiry
Please prepare the following documents and contact us via the inquiry form.
◯ A copy of the corporate (company) registration certificate (issued within the last 3 months)
◯ Identification documents for the contact person (two of the following)
Documents with a photo: A copy of a driver’s license, passport (Residence Card), or My Number Card
Documents without a photo: A copy of the contact person’s health insurance card, certificate of residence, or other document that verifies identity (must be valid and include the address)
STEP 2
Quotes & Reservations
After we receive your equipment order, our staff will check inventory and availability and send you a quote.
(If the equipment is out of stock or unavailable, we may suggest alternative equipment.)
Once you confirm that the quote is correct, your reservation is complete.
STEP 3
Contracts & Payments
We will send you the contract terms. Please print them out, sign them by hand, and affix your company seal and representative’s seal.
Please bring the signed and sealed contract with you when you come to the store for your first rental, or send us a PDF or similar file via email in advance.
*Please note that we may be unable to process your rental if we cannot confirm receipt of the signed contract.
Once you have reviewed the estimate and contract terms and agree to them, please make your payment.
We require payment in cash in advance.
*As a general rule, please ensure payment is received at least 5 days prior to the rental date.
*Depending on your transaction history and frequency, we also accept payment via invoice.
STEP 4
Rental & Setup
We will ship or deliver the rental equipment directly from our company.
Customers who wish to have the equipment set up are asked to be present during the on-site installation.
*We will schedule a meeting to discuss the delivery date and setup schedule after payment has been received.
STEP 5
Return & Removal
Please pack the equipment in the same way it was when you received it and return it to us.
If we set up the equipment, we will also handle the takedown.
User Guide
For First-Time Customers
◯ This service is for “business customers only.” Please refrain from inquiries regarding personal use. ◯ Prices listed on the website do not include tax. ◯ Shipping fees are charged separately. ◯ For first-time transactions, we require the submission of various documents. Please be aware of this in advance. ◯ The full rental fee must be paid in cash at the time of picking up the rental equipment. *Payment terms may be negotiated based on your track record. ◯ We do not accept inquiries by phone. Please contact us via the inquiry form. ◯ We cannot be held responsible for any issues that arise during use. Please operate the equipment at your own risk. ◯ Operation and management will be discussed separately.
About the Content
We offer equipment rental and setup services. Depending on the type of equipment, your location, and the time of year, certain options may not be available, so please feel free to contact us for more information.
How to Pick Up Rental Equipment
Delivery Involving Setup
After setting up the equipment at the venue and confirming it is functioning properly, we will provide a demonstration on how to use it and then hand it over to you. Upon your request, we can either remove or leave behind the packaging materials used during delivery. We will also handle the removal of the equipment when it is returned. *We will coordinate with you regarding delivery and pickup, setup layout, and dates and times. *A site inspection may be required as necessary. *Operations and on-site supervision will be discussed separately.
Equipment Rental Only
We will ship the requested equipment to you, and you will be responsible for its installation and operation. Please keep the packaging materials for the equipment and return them in their original condition when you return the equipment. *We will provide support via phone or other means as needed.
Equipment Pickup and Return Times
Weekdays: 10:00 a.m. – 6:30 p.m. Closed on Saturdays, Sundays, and holidays *We are also available outside of the hours listed above, so please feel free to contact us.
Important Notes
◯ Please handle the equipment with the utmost care. ◯ Although the equipment is serviced and adjusted before rental, please inspect it thoroughly yourself before use to confirm there are no malfunctions or missing parts. Please also verify the type, quantity, and rental period of the equipment before signing the designated documents. ◯ If an incident occurs during the rental period (such as theft, loss, damage, malfunction, or failure), please contact us immediately. We assume no liability whatsoever for damage to filming materials, works, or similar items. ◯ If the equipment is damaged or malfunctions during the rental period, you will be responsible for the repair costs and the actual expenses incurred to compensate for lost business during the repair period. In some cases, insurance may not apply. ◯ Our equipment insurance does not apply outside of Japan. ◯ Upon return of the equipment, any personal items accidentally left behind will be held by our company after notifying the person in charge; however, if we do not receive an inquiry from you within the storage period, we will dispose of them after the storage period expires. ◯ Rental rates are subject to change without notice. Please contact us if you have any questions.
